Coachella is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions and/or needs please email us at email@example.com and we will do our best to help you have an awesome experience.
The venue is fully navigable for people with mobility disabilities. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas.
A separate ADA lot located in Lot 11B will be available for patrons with valid handicap placards, plates and/or permits, as well as the applicable proof that it belongs to them. To access this lot please proceed on Monroe and turn west onto Polo road and follow the signage.
All patrons inside of the vehicle must be wearing their festival wristbands.
Absolutely NO PEDESTRIANS will be allowed on Monroe Street between Avenue 49 and Avenue 52 or on Madison between Avenue 50 & 52. There will be NO FESTIVAL ACCESS for pedestrians on Monroe Street. PEDESTRIAN ACCESS IS available via Avenue 49 & Monroe Street and Avenue 52 & Madison Street
*Please note that it’s against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.*
- Preferred camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.
- Accessible camping spots are available on a first come, first served basis. Registering helps us prepare for your group and plan our accessible camping area. To register please send an email to firstname.lastname@example.org with your name, which weekend you are attending, and the size of your party. Limited spots will be available to unregistered guests onsite but are not guaranteed. You will need a verified ADA placard or license plate to enter the accessible camping area. The person to whom the placard or plate is issued to must be present in the vehicle, as a driver or passenger. As part of gaining access to accessible camping, identification will be checked to ensure legitimate use.
All accessibility-related inquires can be answered at our Access Center, which will be located at the entrance to venue. Additionally this is the location to recharge wheelchair batteries and/or the other assistive technology requiring electrical recharging, as well as storing equipment.
There will be accessible viewing areas made available to ADA patrons who may need to see above the crowd on a number of Coachella’s stages. For entrance to the platforms please visit the Access Center to gain access to these areas.
There are accessible pathways and routes throughout the venue. We encourage all patrons to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. We will not be providing wheelchair or scooter rentals
Persons with disabilities and their service dogs or miniature horses that are individually trained to do work or perform tasks for those persons with disabilities are welcome at Coachella, as are those training service animals. Pets are not allowed and will be turned away. Due to large-scale animal service fraud, and for the protection of all festival patrons, service animals must be screened and registered at the Access Center immediately upon entry to the site. Please contact us at email@example.com for protocols regarding service animals.
Any service animal whose task is to provide protection, emotional support, well-being, comfort, or companionship, is not considered a service animal and will not be allowed into the venue.
- All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
- Service animals must be housebroken and should use the service animal relief area.
- Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
There will be several options available for ADA patrons with auditory disabilities. We will have assisted listening devices available at the Access Center. If you require effective communication in the form of an ASL Interpreter or closed captioning, please contact us at firstname.lastname@example.org
NOTE: Requests must be made no later than two weeks before the event to allow for sufficient processing time.
We will be providing daily guided tours throughout the venue. If you would like a guided tour, please contact us at email@example.com. Requests for large font and Braille must be made at least two weeks in advance.
- ATM’s and Concessions are fully accessible and located throughout the venue. If assistance is required please confer with a festival staff member.
- First Aid: We have several First Aid locations that are noted on the festival maps. Professional medical staff can help you with your medical needs at these locations.
- Special Dietary Needs: Coachella will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond the festival food service, please contact us at firstname.lastname@example.org for further information.
In continually trying to make our festival more accessible we encourage you to contact us at email@example.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services please reach out to us.