How to Purchase

Here’s the step-by-step walk through of the purchase process, along with some pro tips.
PASSES ON SALE FRIDAY, JUNE 1ST @ 11am PDT.

In this example, Psychic Friend will be buying:

  • 2 GA Festival Passes
  • A Car Camping Site
  • A Companion Camping Parking Pass

She’s gonna partaay!

The day passes go on sale, simply visit Coachella.com. You can create your ticket purchase account during the order process after you’ve filled up your shopping cart.  Or you can set up a ticket purchase account in advance, but that must be done prior to the on sale day.  If you’ve bought passes in 2018 to any of the following events, then you already have a ticket purchase account and may use your same email/password from that purchase: Arroyo Seco Weekend, Bumbershoot, Camp Flog Gnaw, Coachella, Firefly, Hangout, Panorama, Splash House, Stagecoach.

Go to Coachella.com when passes go on sale and click on the weekend you’d like to attend.  If you show up too early, you’ll likely see something like this:

When passes go on sale, the page will automatically refresh. You are now assigned a random spot in line to purchase passes.


Pro-Tip: 
You should review all the 2019 advance sale information available before making your purchase.

Choose Your Passes

When it’s your turn to order passes, a message will pop up on the screen asking you to begin. You’ll land here and click on the “FESTIVAL PASSES” navigation tab.  Then click on the type of pass you want.  Psychic Friend chooses GENERAL ADMISSION

Select the quantity of passes* from the drop down and click “Add To Cart”.   You can not buy more than 2 passes.  Any orders exceeding that limit (even if in multiple orders) are subject to cancellation without notice.

PRO TIP: Read the description of the pass BEFORE you buy.

Adding Items to Your Cart

Psychic Friend wants to purchase a Car Camping site to share with her boyfriend and another couple .

Now choose the “CAMPING” navigation tab.

Then choose CAR CAMPING.

Then click “ADD TO CART”.

 

Adding More Items to Your Cart

Repeat the same steps until you’ve got everything  you want in your cart.

Psychic Friend needs Camping Companion Parking Pass for her boyfriend, who is driving separately to park his car for the weekend.

Choose the “PARKING & SHUTTLES” tab, then click on “CAMPING COMPANION PARKING” and click “ADD TO CART”.

Pro-Tip 1:  Add-ons can sell out quickly, so it’s good to grab everything while you can.

Pro-Tip 2: You can save time at Coachella by buying the 2019 poster along with your passes. The poster will be shipped separately, directly to you, so it can be kept in mint condition.

Time to Check Out

In case you hadn’t noticed, everything you’ve added to your cart appears on the right-hand side of your screen.  Check to make sure all of your items are there, then click “CHECK OUT”

Now you will be taken to the login choices. Here is where you can create an account.

Pro-Tip:  Only use the “Login With Facebook” option if the email associated with your Facebook account is your primary email and you still check it. Otherwise, you will not receive order updates or confirmations and may have problems logging in to your Coachella ticket purchase account in the future. Learn how to update your Facebook email.

If you’ve bought passes in 2018 to any of the following events, then you already have a ticket purchase account and may use your same email/password from that purchase: Arroyo Seco Weekend, Bumbershoot, Camp Flog Gnaw, Coachella, Firefly, Hangout, Eat, Drink, Vegan, Panorama, Splash House and Stagecoach.

Fill in the required fields and click “SUBMIT”.

Shipping/Payment Plan/Receipt

Next you choose shipping. Do you want to ship to the same (your billing) address? Click “YES” or “NO”.

Pro-Tip: Passes being sent to an alternate shipping address will still have the name of account holder on the package. The purchaser may use the passes or give their package away, however, orders unable to be delivered under any circumstances (e.g. lost, stolen, errors, forgot, dog scared the postman, aliens, returned to sender) must be picked up at Will Call by the original account holder. No alternate names are allowed. If you are buying passes as a gift for someone, you should place the order in an account in their name.

Next, put in your payment info and read the terms and click the button saying you read the terms.

IF YOU WANT TO USE THE PAYMENT PLAN, THIS IS WHERE YOU CHOOSE IT!

 

Read & agree to the payment plan terms.

Then click “PROCESS ORDER”

Your credit card is now being charged. Do not close the window or hit refresh or you may lose your order and have to start over.

Then here is your receipt. Write down your order number!

Pro-Tip: DO NOT POST YOUR ORDER NUMBER ON SOCIAL MEDIA.

See you in April!

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