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Thread: Confirmation Email Never Recieved

  1. #1

    Default Confirmation Email Never Recieved

    Hi, So I Puchased two tickets for Coachella 2018, and as soon as it got processed, it did the transaction from my bank account, but a few minutes later it had said that my time has expired, and when I checked my email, I did not recieve the confirmation, yet my friend did. What should I do in this case? Rebuy the tickets, and call coachella when they are free to cancel the first tickets?

  2. #2
    Member Coldchella's Avatar
    Join Date
    Apr 2012

    Default Re: Confirmation Email Never Recieved

    I also have not received an email and all my friends have, but I got the order number which I screenshotted and also my card was charged so I think I'm good.

    Did you take down your order number?

    I think if your card was charged you'll be fine.

  3. #3
    Lurker quincygg's Avatar
    Join Date
    May 2017

    Default Re: Confirmation Email Never Recieved

    Give it some time... I waited in line for 30 minutes, payed for my ticket just in time, submitted my info, transaction processed successfully and i'm still waiting for the email till this second. maybe it's slow. but some people got theirs, like my friend, and some didn't.

    UPDATE: Also, keep your order number in file just in case.
    B E Y C H E L L A 2 0 1 8

  4. #4
    old school superfan's Avatar
    Join Date
    Jun 2013

    Default Re: Confirmation Email Never Recieved

    If you got an order number, youre fine. Also, log back into your account andcheck to see if the order is there.

  5. #5

    Default Re: Confirmation Email Never Recieved

    How do you check your order info? I haven't received confirmation email either..

  6. #6
    Member cliffsmith83's Avatar
    Join Date
    Mar 2011

    Default Re: Confirmation Email Never Recieved

    i had a friend create an account accidentally USING the wrong e-mail address (he forgot to put two numbers in)... anyway, apparently the incorrect e-mail address he entered is someone's address because he couldn't claim it at gmail lol. such a dumb mistake - this happen to anyone before? i advised him to call and explain the situation. he has an order #, payment went through, but his log-in ID is someone else's e-mail address, which is now tied to his order.
    RECENT/UPCOMING: 10/14 1975 @ LA Forum, 2/1 Run The Jewels @ Shrine, 2/9 Austra @ El Rey, 2/18 Air & Style, 2/24 Radio Dept @ Fonda, 3/12 Full Moon Party (Thailand), 4/8 Radiohead Seattle, 4/9 Radiohead Portland, 4/11 Radiohead Santa Barbara, 4/14 Coachella Wk1, 4/21 Coachella Wk2, 5/12 PJ Harvey @ Greek, 5/13 Conor Oberst @ Greek

  7. #7
    Cobra psychic friend's Avatar
    Join Date
    Nov 2006
    valley girl

    Default Re: Confirmation Email Never Recieved

    .................................................. ..............
    She added the phrase "meany head" to my profile.
    I hardly think I'm an attention whore.
    I train birds of prey and am I licensed falconer

  8. #8
    Old Gay Guy gaypalmsprings's Avatar
    Join Date
    Jan 2007
    Palm Springs, CA

    Default Re: Confirmation Email Never Recieved

    I just received an email confirmation - 6 hours after purchase. Check your email.
    Quote Originally Posted by SepaGroove View Post
    You shouldn't feel uncool for not going to EDC, you should feel uncool because you are uncool.

  9. #9
    Coachella Junkie algunz's Avatar
    Join Date
    Jan 2007
    Rustin' in Tustin

    Default Re: Confirmation Email Never Recieved

  10. #10

    Default Re: Confirmation Email Never Recieved

    I never got my email either but I received my order number. So I decided to purchase another ticket... got the email for the second ticket and called my bank and I was charged twice LOL. I have 2 tickets. I called Coachella and they said 2 things 1) email you entered is incorrect, 2) It takes time because there was so many people on their website at once. Just wait a bit as long as you have your order number your fine.

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