ok, so reading through this, I see that if I contact frontgate I should be able to get this rectified. I hope to god this works.
I called yesterday. Dealt with a very pleasant rep, Aaron (?). He switched me to the payment plan without any hostility.
Reading all of this makes me happy. Glad Goldenvoice and Front Gate are on top of resolving issues for their fans.
Check out Sleeping is Giving in for great mixes and other cool stuff
What a clusterfuck.
Anyone call FG today with the payment plan issue? Wrote them on Friday to no success but after reading all the posts...I'm trying once again. On hold now.
Got my two tickets switched to payment plan as well. Very happy about all this as money would be quite tight otherwise.
Just got it switched over...about 20min on hold.
I'm glad they were able to switch it over for me, but not having ANY money sucks. I called on Saturday and got it switched over, and it'll take a few business days to get the full amount back into my account. They charged me $460 (GA + Camping) in full, and then took out $92 for the initial payment. Frontgate is currently holding $552 from me, those fucks.
Very easy process after holding for about 15 minutes. Thanks to Frontgate for resolving this issue without any problems.
Thank you all for this thread and the help you all provided. Just switched over to payment plan. Now I can use the money for other shows,,,,hahahaha