I booked a reservation online for the Hard Rock Hotel Palm Springs October 27th, 2013. My reservations were for April 10th-14th, 2014. This is the weekend of the Coachella Music Festival where over 85,000 people flood the area and rooms become difficult to find – which I why I booked it half a year in advance for a rate of 294.75 a night. 50 days before the booking, I received a letter in the mail saying my rooms were cancelled due to a “technical error.” After speaking with some of the front desk employees, I was given several excuses for the cancellation including a “corporate buy-out that was not open to the public.” Interesting that on the Coachella webiste they were offering rooms for the Hard Rock for much higher prices during the same dates. Rooms are now difficult to find, and the rates have increased by almost 300% in several cases. Hard Rock refuses to acknowledge my confirmations or resolve the matter. I firmly believe Hard Rock cancelled my room to sell to other parties for a higher rate. Understand that if you have plane tickets booked, and reservations made, you may not have a room waiting for you at the Hard Rock Palm Springs. The General Manager, Hector, still hasn’t returned my call and is ignoring the situation.