Having a pretty bad issue right now.
My girlfriend bought our tickets and camping spot on her card. We did layaway and I paid her cash, but after our initial buy, her information was stolen and she was issued a new card. Front Gate sent her an email telling her to get a hold of them by March 10th to give them the updated information.
She has emailed Front Gate and gotten no response. She's called both their local Bay Area and national phone numbers and only gotten a busy signal. Any time of day we call, it's busy. We don't want to get our tickets canceled. Anyone had any luck with this? Got a better number to call?