Tickets for Glastonbury Festival are personalised with a photo of the ticket holder and cannot be transferred to another recipient.
If you are unable to come to the Festival, and require a refund for your ticket, please contact Seetickets on 0844 412 4626 before midnight May 3rd 2013. A £10 administration charge will be retained from all refunded tickets.
You may wish to purchase the optional TicketPlan Protection under our Master Policy, so that a refund of the value of your Ticket (including Booking Fee) can be provided to you if you cannot attend the Festival due to the circumstances set out in the Terms and Conditions. TicketPlan Protection is subject to an additional £4.75 per person when paying the balance for your tickets.
TicketPlan Protection provides cover for a range of unforeseen circumstances that may prevent you being able to attend the Festival. To read a summary of the Terms and Conditions please visit http://glastonbury.seetickets.com/co...cketplan-terms
Please note that the TicketPlan Protection policy will not cover the loss of your ticket, or any circumstances which could be considered foreseeable (e.g. examinations, pre-arranged medical procedures or work commitments).
Alternatively, you may wish to check whether your ticket is covered by your own personal insurance.
Tickets are non-refundable after the deadline of May 3rd. However, if you bought the TicketPlan Protection for your ticket and if your reason for not being able to come is covered by the policy, a claim can be made by contacting the Ticketplan helpline on 0844 884 1031
Any ticket deposits for which the balance has not been paid by April 8th 2013 will be automatically refunded to the card on which they were booked; with a £10 administration charge retained and all tickets will be cancelled. Ultimately it is your responsibility to ensure your ticket balance is paid on time.
Unfortunately, if tickets are delivered to ticket holders, and subsequently lost, destroyed or misplaced, we cannot replace them.