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APR 10-12 & 17-19

2020 Advance Sale Information

The Coachella 2020 advance sale took place on Friday, June 14th at 11am PT.

WK1 - Join Waitlist   |   WK2 - Join Waitlist

Purchase Camping & Add-Ons
Weekend 1   |   Weekend 2

General Info


To access your existing account, create a new account or update current information, please use the following link: Access Festival Purchase Account

For help with your order/account, please contact ticket purchase support:

http://support.festivalticketing.com

9am-5pm Mon-Fri (MST)

855-771-3667



For help with any international orders purchased through Festicket, please visit support.festicket.com.

Minimum browser requirements required to place an order online. Make sure you have the most updated browser version.

  • The festival is all ages; children age 5 & under are free.

  • Festival Passes are valid for the entire weekend (and only the weekend) you purchased.

  • Both festival weekends will feature the *same line up, art, food and activities. *subject to change.

  • Four (4) pass limit per weekend.

  • Exceeding the limit of Four (4) passes of any type, in any way (including multiple orders) is subject to order cancellation at anytime, without notice.

  • Two (2) Camping sites limit per order.

  • One (1) Companion Camping Parking Pass limit per order.

  • Onsite campers must have a Festival Pass.

  • Onsite camping is 18+ unless accompanied by parent.

  • NO RV/Motorhome camping or parking.

  • Day parking during the festival is free (10am-2am, no overnight parking).

  • Day parking is first come/first serve. Once lots are full, you will be directed to a nearby, off-site, free park & ride location.

  • Wristband Activation is required via the Coachella mobile app.

  • Wristbands are non-transferable once applied.

  • Wristbands are void if tampered with or removed.

  • All orders are FINAL. No transfers or exchanges.

  • Advance sale orders may be cancelled/refunded prior to December 15th, 2019 for a $50 cancellation fee. After that, no refunds or cancellations, no exceptions. (Cancellation policy not applicable on travel packages.)

  • Please read the Terms of Sale and Wristband Terms you are agreeing to when obtaining passes.

  • Do not buy passes from a 3rd party/scalper. We won’t service, authenticate or support passes purchased from a third party or scalper. We do not assist in any 3rd party transactions.

  • Information on this page may be updated/changed at any time and without notice.

  • Please check back in 2020 for updated 2020 website & festival rules.

Payment Plan Info


For help with your order/account, please contact ticket purchase support:

http://support.festivalticketing.com

9am-5pm Mon-Fri (MST)

855-771-3667



In order to utilize the Payment Plan plan you must select ‘Payment Plan’ in your shopping cart. If you miss this, you will be charged the full amount. There will be no account adjustments. If you miss this, you are paying in full. There will be no account adjustments.



NEW for 2020. Low down payment of only $25 per *order to start!



Log in to your Ticket Purchase Account

  • Your order total will be split into seven [7] payments. First payment will be $25. The remaining six payments will be split evenly.

  • Exact payment amounts may vary due to rounding.

  • First payment is due when placing order.

  • Six [6] subsequent monthly payments will be automatically deducted through December 2019 on the same day as the original order date.

  • Defaulting on payments will result in cancellation of your order and a $50 cancellation fee. No exceptions. It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges.

  • You will have a 10-day grace period to pay and if payment is not received by the 10th day after the initial charge is run, your order will be cancelled.

  • Payment Plan is available for all purchases except for Safari Tents. ($100 minimum order required.)

  • You may PAY IN FULL if you do not want to use the Payment Plan.

  • Automated payments may take up to 72 hours to process.

  • *Excluding Travel Packages

  • International/travel package payment plan info varies. For help with any international orders purchased through Festicket, please visit support.festicket.com

  • EXAMPLE PAYMENT PLAN (FOR 1 GA PASS)

    1st Payment June 14, 2019 = $25

    2nd Payment July 14, 2019 = $67.33

    3rd Payment August 14, 2019 = $67.33

    4th Payment September 14, 2019 = $67.33

    5th Payment October 14, 2019 = $67.33

    6th Payment November 14, 2019 = $67.33

    7th Payment December 14, 2019 = $67.35


    * Due to rounding, exact payment amounts may vary by up to 2 cents per payment, however total due will not exceed the order total.

Getting Your Passes - Shipping & Will Call


  • Shipping dates and other details will be announced after the main on-sale in December 2019.

  • Orders will not be re-shipped under any circumstances.

  • Orders unable to be delivered under any circumstances (lost/stolen/errors/forgot/dog scared the postman away/aliens) must be picked up at Will Call.

  • *Shipments “Returned to Sender” may choose a one-time reshipment offer for a fee of $10 up until our shipment cut off. Shipment must have been received back by sender. Exceptions may apply. Absolutely no name changes allowed.

  • Passes assigned to Will Call must be picked up at the Box Office in Indian Wells.

  • Passes at Will Call must be picked up by the person whose name appears on the original order. No name changes allowed! No Alternative box office pick ups allowed.

  • Government-issued photo ID and order confirmation are required for Will Call pick up.

  • $10 additional fee for Domestic Shipping

  • $25 additional fee for all International shipping.

  • $10 fee for domestic & $25 for international poster shipping if ordered separately.

  • International customers will have option to choose Will Call at time of purchase.

  • We recommend the international travelers choose the Will Call option if you intend to travel prior to 4/1 (Weekend 1) or 4/8 (Weekend 2) to better ensure you don’t miss delivery.

  • Orders are shipped in one [1] package per order (not per wristband). Condition of packaging is not guaranteed. The only guaranteed contents are what you ordered.

  • For Travel Package guests, wristbands and shuttle passes will not be mailed in advance. All materials will be available for pickup at the hotel during designated Travel Package Check In hours, which will be provided prior to arrival.

Festival Pass Waitlist


Festival Pass Waitlist

Though Advance Sale passes are no longer available, you could get lucky in the event of payment plan defaults or order cancellations. Sign up for the waitlist and if passes become available, they’ll be yours. Interested? Of course you are! Select pass type & weekend to request, or for your best chance; be flexible with which weekend you’d accept.

This waitlist ensures our guests have the first chance at passes made available with no extra costs or fees.

Here's How it Works:
  • Go to this link: WAITLIST WK 1 | WAITLIST WK 2

  • Click “Request Passes” and choose the type and quantity of passes you’d like to request.

  • Enter your Attendee information.

  • Enter your payment information. (Note: You’ll only be charged if we find you passes.)

  • Review your request and once you confirm, click “Request Passes”.

  • Confirm your return information and click “Finish”. You’re all set!

Important Information
  • You are welcome to leave the waitlist at any time.

  • Your card will be charged automatically once the pass you are looking for has been found.

  • No Payment Plans will be available for the waitlist

Pass Types


GENERAL ADMISSION FESTIVAL PASS $399 + FEES

Weekend 1 Advance Sale: Passes No Longer Available

  • Allows entrance into the Venue and Car & Tent Camping areas.

  • Valid for all three [3] days.

  • Includes free Day Parking.

FESTIVAL PASS / SHUTTLE COMBO $399 + $75 + FEES
  • Allows entrance into the Venue and Car & Tent Camping areas.

  • Valid for all three [3] days.

  • Includes free Day Parking.

  • Includes an Any Line Shuttle Pass.

PREFERRED PARKING $140 + FEES
  • Preferred Parking is located adjacent to the north side of the venue.

  • Entry to Preferred Parking is not guaranteed after 10pm (even with pass).

  • There is no overnight parking or camping in this lot, and no vehicle ins/outs.

VIP FESTIVAL PASS $929 + FEES
  • Allows access into the venue, day parking lots (Preferred Parking sold separately) and the venue VIP areas. VIP Pass holders may also visit Car & Tent Camping areas.

  • The main VIP area is located adjacent to the Main Stage and offers shaded areas, tables, couches, restrooms, specialty food & beverage vendors and full cash bars.

  • Rose Garden VIP offers extra seating, restrooms, specialty food & beverage vendors, full cash bars, and an inspiring stroll through the spectacular desert blooms.

CAR CAMPING $102 + TOT + FEES
  • One [1] 10’x30′ car camping site.

  • All campers must have a festival pass.

PREFERRED CAR CAMPING $266 + TOT + FEES

Weekend 1 Advance Sale: Passes No Longer Available

  • Don’t rush! Arrive at your leisure.

  • One [1] 10’x30′ car camping site located closest to the venue entrance (near the Ferris Wheel).

  • Sites within the designated Preferred Car Camping area are first come first parked in the designated area.

TENT CAMPING $102 + TOT + FEES
  • One [1] 10’x30′ tent camping site.

  • Includes one [1] overnight parking space in adjacent lot.

  • All campers must have a festival pass.

CAMPING COMPANION PARKING $55 + FEES
  • One [1] overnight parking space for a second vehicle of additional campers.

  • Limit one [1] per order.

  • Lot is separate from Car Camping area.

    There is no other overnight parking at the festival.

    No camping in this lot.

    Vehicle Check-In Thu 9am-2am; Fri-Sun 9am-8pm

    No vehicle ins/outs. No exit during lockdown hours Fri-Sun 9pm-2am.

LAKE ELDORADO TEEPEE W/GA (2 PERSON) $2224 + TOT + FEES
  • Secluded onsite camping area.

  • Four [4] nights stay (Thu 9am – Mon 10am)

    Includes two [2] General Admission Festival Passes

    Separate check-in location.

    Ready-to-go 16’ diameter teepee style 2-person tent.

    Comes with cots, sleeping bags and pillows.

    Includes one [1] overnight parking spot in an adjacent lot.

LAKE ELDORADO 4 PERSON TENT W/GA $3002 + TOT + FEES
  • Secluded onsite camping area.

  • Four [4] nights stay (Thu 9am – Mon 10am)

  • Includes four [4] General Admission Festival Passes

  • Separate check-in location.

  • Ready-to-go 12’×14’ safari-styled 4-person tent

  • Comes with cots, sleeping bags and pillows.

  • Includes one [1] overnight parking spot in an adjacent lot.

LAKE ELDORADO LODGE W/VIP (2 PERSON) $3266 + TOT + FEES
  • Secluded onsite camping area.

  • Four [4] nights stay (Thu 9am – Mon 10am)

  • Includes two [2] VIP Festival Passes

  • Separate check-in location.

  • Ready-to-go 16’ diameter teepee style 2-person tent.

  • Comes with cots, sleeping bags and pillows.

  • Includes one [1] overnight parking spot in an adjacent lot.

LAKE ELDORADO 4 PERSON TENT W/VIP $5226 + TOT + FEES
  • Secluded onsite camping area.

  • Four [4] nights stay (Thu 9am – Mon 10am)

  • Includes four [4] VIP Festival Passes

  • Separate check-in location.

  • Ready-to-go 12’×14’ safari-styled 4-person tent

  • Comes with cots, sleeping bags and pillows.

  • Includes one [1] overnight parking spot in an adjacent lot.

SAFARI 2-PERSON TENT (W/ SAFARI GUEST PASSES): $9500
  • Exclusive campground tucked behind the venue

  • Four [4] night stay in a fully furnished, Shikar style tent.

  • Two [2] 3-day Guest Passes with the option to add up to two [2] additional guests for $2500 per person.

  • Private air-conditioned restrooms and showers.

  • Golf cart transportation between stages and the campsite.

  • Choice of 1 queen bed, 2 queen beds, or lounge arrangement with ample seating.

  • Access to all venue VIP areas and shared guest viewing areas at most stages.

  • 24 hour security within the campground.

  • Private adjacent parking.

  • Safari tents are sold exclusively through Valley Music Travel

  • There is no payment plan available for Safari Tents

  • Price includes a City of Indio imposed tax and all service fees.

Add Ons


2020 COACHELLA FESTIVAL POSTER $13 + FEES:

Order a 18×24 print shipped directly to you. Will be shipped separately from your order.

ANY LINE SHUTTLE PASS $75 + FEES:

Hop aboard the shuttle line of your choice and ride between any participating stop and the festival in comfort and style all weekend long. Available via Valley Music Travel.

AIRPORT SHUTTLE PASS $70 + FEES:

Punch a one-way ticket from the LAX area to Coachella camping or a participating hotel, or back to LAX at the end of the weekend. Full details available via Valley Music Travel.

OUTSTANDING IN THE FIELD $210 + FEES:
  • One [1] delicious full-course meal prepared by celebrated chefs in the beautiful Coachella VIP Rose Garden.

  • Includes welcoming cocktail, beer & wine are included.

  • Seating at 6pm.

  • Access to the VIP Rose Garden for the entire day.

  • Festival Pass required for entry.

  • Each night sold separately.

  • ¿VIAJA DESDE MÉXICO?

    Livetours es la agencia oficial de Coachella en México. Con LIVETOURS ya estas ahi! Paquetes y mas info en Livetours.

Camping Details


CAMPING RULES
  • Campers must have Festival Passes.

  • Camping is 18+ (unless accompanied by your parent/legal guardian).

  • All festival attendees may visit Car & Tent Camping.

  • Camping in only allowed in designated camping areas.

  • No camping allowed between festival weekends.

  • No RV/Motorhome camping is allowed.

  • No vehicle ins/outs are allowed in Car or Tent Camping.

  • Camping vehicles will not be allowed to exit during lock down hours on show nights.


  • CAMPING HOURS
  • All Camping is open Thu 9am-Mon 10am (each weekend).

  • Camping Vehicle & Camping Companion Parking Check-In Thu 9am-2am; Fri-Sun 9am-8pm.

  • Pedestrian check-in is open 24 hrs (Thu 9am-Sun 8pm).

  • Camping and Companion Camping Parking are on lockdown Fri-Sun 9pm-2am. No vehicles will be allowed to enter or exit. Please plan your arrival times accordingly.

  • All the rest of the 2020 onsite camping details, and information will be posted on the 2020 version of Coachella.com. Please check back in 2020.

  • Amenities/Activities posted closer to show dates.

  • Information subject to updates in 2020.

CAR CAMPING INFO
  • Sites are 10’×30′

  • Sites REQUIRE a car parked in each site.

  • You can have as many people camp in your site as you can comfortably fit. Yes, share a camp site.

  • Additional vehicles must be parked in Companion Camping Parking.

  • Once a vehicle exits, camping site is forfeited.

  • TENT CAMPING INFO
  • Sites are 10’×15′

  • Tent Camping area is tents only (no cars).

  • Sites come with one [1] Tent Camping Parking Pass in an adjacent lot.

  • Additional vehicles must be parked in Companion Camping Parking.

  • You can have as many people camp in your site as you can comfortably fit.

  • Once a tent exits, camping site is forfeited.

  • LAKE ELDORADO INFO
  • Secluded camping area.

  • With ready-to-go 2-person lodges and 4-person tents.

  • Comes with cots, sleeping bags and pillows.

  • The sleeping bags and pillows are yours to keep or to donate to charity.

  • Comes with 1 designated parking space in adjacent lot.

  • Additional overnight parking available for purchase (see Camping Companion Parking).

  • Lake Eldorado sites come with Festival Passes.

Travel Packages


  • Travel Packages bundle local hotel accommodations with festival passes and Any Line Shuttle +passes.

  • Travel Packages are sold exclusively through Valley Music Travel and are available for Weekend One and Weekend Two

  • Payment Plans are available for Coachella travel packages until November 14th 2019.

  • Includes three [3] or four [4] nights stay for two [2] or four [4] people at a participating resort.

  • Accommodations for two [2] or four [4] people. (**details below).

  • Includes General Admission or VIP Festival Passes for each guest.

  • Any Line Shuttle Passes also included for each guest.

  • Select hotels are 21+. Please check package details before buying.

  • Packages for four [4] people include one [1] room with two [2] beds. To accommodate four [4] people in two [2] rooms you must purchase two [2] 2-person packages at the same hotel.

  • Wristbands and shuttle passes will not be mailed to Travel Package guests in advance. All materials will be available for pickup at the hotel during designated Travel Package Check In hours, which will be provided prior to arrival.

  • Free name changes may be made until February 3, 2020. $100 fee for name changes made after this date.

  • Upgrades, bed type changes and other requests are not guaranteed.

  • *If you would like to use the payment plan, please make sure to select Payment Plan while checking out. You will be automatically charged one payment each month between the date of your purchase until the final payment is completed on December 14th, 2019. All payments will be charged on the same day of the month as your original purchase and the number of payments owed for your package will depend on the date of your original purchase.

  • For more info on all travel packages and shuttles please contact Valley Music Travel Guest Services at 888-833-1031 or info@valleymusictravel.com

FAQS

Expand All
CAN I USE A DEBIT CARD FOR PURCHASE?
We recommend using an actual credit card, not a debit card. If you are using a debit card, make sure you know your daily withdrawal limit. If you exceed that amount, your card may be rejected and order lost. Contact your bank to inquire about your debit card limit.


CAN I ORDER PASSES VIA PHONE?

Sure, though it may be difficult to get through on the day passes go on sale.


855-771-3667

Mon-Fri, 9am-5pm (MST)

HOW DO I CONTACT THE TICKETING COMPANY?

Ticket Purchase Support:

Mon-Fri, 9am-5pm (MST)

855-771-3667

Ticket Purchase Support Help Desk: http://support.festivalticketing.com


For help with any international orders purchased through Festicket, please visit support.festicket.com

I SEE A CHARGE PENDING ON MY CARD BUT I NEVER GOT CONFIRMATION ON MY PASSES. DO I HAVE PASSES?

Your bank may put a hold on your credit card even if your order did not go through. Please contact Ticket Purchase Support Help Desk to inquire.

Mon-Fri, 9am-5pm (MST)

855-771-3667

CAN I USE THE FESTIVAL PASSES FOR EITHER WEEKEND?

No, they are only good for the dates of the weekend you purchase.

CAN WE BUY FESTIVAL PASSES FOR BOTH WEEKENDS?

Sure, they will need to be 2 separate orders that you place and will be shipped separately.

WHEN WILL I RECEIVE MY PASSES?

Details will be posted on the 2020 version of Coachella.com. Please check back in 2020.

ARE SINGLE DAY PASSES AVAILABLE?

No.

CAN I SHARE MY FESTIVAL PASS?

No. It’s void once removed. It can only be used by one person.

I AM TRAVELING FROM ABROAD AND AM WORRIED I WON'T GET MY PASSES IN THE MAIL.

International customers will have the option to select “Will Call” at time of purchase in order to pick up passes at the Box Office location near the festival. Please check back closer to festival dates.

DOES A FESTIVAL PASS INCLUDE A CAR OR TENT CAMPING SITE?

No, camping sites are sold separately. You do not need to purchase a camping site if you are staying with your friend in their camping site.

ARE HOTEL PACKAGES AVAILABLE? (SHUTTLE/HOTEL)

Yes, please visit Valley Music Travel to inquire.

HOW DO I CONTACT VALLEY MUSIC TRAVEL TO CHECK ON MY TRAVEL PACKAGE?

General Inquiries: 1.888.833.1031 or email info@valleymusictravel.com

HOW DO I UPDATE/CHANGE MY SHIPPING ADDRESS?

Please note the last day to update your shipping address is in Feb 2020. (Check back for exact date. Info subject to change)

After completing your purchase.

1. Log in to your Ticket Purchase Account

2.Click on the “Log In” tab and login to your account

3. Click on “Order History” in the “My Account” tab

4. Select your order using the order number or date of purchase as reference

5. Click on the “Edit” button next to your shipping details and then update the shipping address to where you would like your order sent. Please note, if your order ends up at Will Call/Box office due to any sort of shipping snafu, you will have to pick it up. No alternate Will Call pick ups allowed.

If for any reason you cannot log into your account please contact them at (855) 771-3667 (M-F, 9am-5pm MST) and one of their representatives will be happy to assist you.

For help with any international orders purchased through Festicket, please visit support.festicket.com

WHERE CAN I UPDATE MY CREDIT CARD ON FILE FOR MY PAYMENT PLAN?

After completing your purchase:

1. To access your existing account, create a new account or update current information, please use the following link: Access Festival Purchase Account

2. Click on the “Log In” tab and login to your account

3. Click on “Order History” in the “My Account” tab

4. Select your order using the order number or date of purchase as reference

5. Click “Payment Plan Details”

6. Make changes to your Payment Plan Details such as updating the card, making a payment, or paying off your order. Finish this process by hitting the “Submit” button

If for any reason you cannot log into your account please contact them at (855) 771-3667 (M-F, 9am-5pm AZ Time) and one of their representatives will be happy to assist you.

For help with any international orders purchased through Festicket, please visit support.festicket.com

HOW DO I UPDATE/CHANGE MY EMAIL OR BILLING ADDRESS?

Any changes to personal information such as your billing address or email on the account can be completed by following the following steps:

1. To access your existing account, create a new account or update current information, please use the following link: Access Festival Purchase Account

2. Click on the “Log In” tab and login to your account.

3. Click on the “My Account” tab.

4. Make any necessary changes to your email address or billing address information. Changing your billing address is not the same as changing your shipping address on a particular order.

5. Click Submit.

If for any reason you cannot log into your account please contact them at (855) 771-3667 (M-F, 9am-5pm AZ Time) and one of their representatives will be happy to assist you.

For help with any international orders purchased through Festicket, please visit support.festicket.com

WHAT IF I NEED A HOTEL ROOM?

Curadora is the exclusive hotel accommodations partner, providing an intuitive and convenient way for music fans to browse hotel availability.

Search Weekend One hotels via Curadora

Search Weekend Two hotels via Cuadora

I HAVE A TON MORE QUESTIONS ABOUT EVERYTHING, WHERE CAN I FIND THE INFORMATION?

Coachella.com will have most of the information you are looking for. We recommend you wait until the 2020 website launches for the most up to date information since some things do change from year to year. You can still get a general overall idea by looking at the rest of the 2019 website, but tons of info will be updated next year and especially closer to festival dates.

CAN SOMEONE ELSE PICK UP MY ORDER AT THE BOX OFFICE/WILL CALL?

No. Only the original purchaser can pick up their order at Will Call. Please keep this in mind if you are ordering for someone else. The order should be placed in their name. You can not change this for will call. There are no exceptions.