Results 1 to 12 of 12

Thread: Accidentally purchased 4 tickets. Not sure what to do now.

  1. #1

    Unhappy Accidentally purchased 4 tickets. Not sure what to do now.

    Had a few different browsers open trying to purchase a ticket for my gf and myself. One browser seemed to be going through but got hung up on the last step. In the mean time a different browser went all the way through. I closed the first browser while it still hadn't completed loading.

    When I checked my email afterwards I had 2 confirmations and realized that the first order had, in fact gone through. I emailed frontgate to try to cancel one of the orders and was told that they could not give me a refund. I'm worried now that Coachella is going to cancel both of my orders and I will have no tickets and be out $1,600. It doesn't seem like Coachella would try to screw someone out of $1,600 worth of tickets?

    Not sure if I can transfer one order to a friend? I don't have a problem just keeping both orders and just having my friends pay me, but like I said, I'm worried coachella will cancel my orders since they say only 2 tickets per account.

    I'd like to imagine I'm not the only person who this has happened to. Does anyone have any advice on what to do? Contact frontgate? Contact Coachella? Let it ride out?

    Thank you for any help.

  2. #2
    Cobra psychic friend's Avatar
    Join Date
    Nov 2006
    Location
    valley girl
    Posts
    9,298

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    If you have questions about your order, ordering passes, the ordering system, etc. please contact the ticketing company:
    http://support.frontgatetickets.com
    9-9 CST Mon-Sat
    888-512-SHOW
    .................................................. ..............
    She added the phrase "meany head" to my profile.
    I hardly think I'm an attention whore.
    I train birds of prey and am I licensed falconer

  3. #3
    Lurker
    Join Date
    Sep 2012
    Location
    LA/OC
    Posts
    20

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    Same here, haven't been able to get through on the phone. Any luck on your end?

  4. #4

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    Quote Originally Posted by kgiang11290 View Post
    Same here, haven't been able to get through on the phone. Any luck on your end?
    Nothing yet. I've tried calling maybe 10 times over the past couple hours and both their 888 and 512 numbers are both busy.

  5. #5
    Cobra psychic friend's Avatar
    Join Date
    Nov 2006
    Location
    valley girl
    Posts
    9,298

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    yeah it gets busy when thousands of people are calling at same time. just wait it out a little bit it will die down. or just use the link.
    .................................................. ..............
    She added the phrase "meany head" to my profile.
    I hardly think I'm an attention whore.
    I train birds of prey and am I licensed falconer

  6. #6

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    i have the same problem):

  7. #7
    Lurker
    Join Date
    Sep 2012
    Location
    LA/OC
    Posts
    20

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    Yeah I've trying to look for some answers but nothing really showing up.

  8. #8

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    So I was on hold for about 30 minutes and when i finally talked to the person I just explained my problem and he just phased out the order I did not want. So hopefully when you call they can do the same (: goodluck !

  9. #9
    Lurker
    Join Date
    Sep 2012
    Location
    LA/OC
    Posts
    20

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    Awesome, thanks justynehiji!

  10. #10

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    Did you get weekend one? Is it GA or VIP ?

  11. #11

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    Accidentally purchased two and they said all sales were final

  12. #12
    Member Ajo209's Avatar
    Join Date
    Jan 2012
    Location
    Northern Cali
    Posts
    215

    Default Re: Accidentally purchased 4 tickets. Not sure what to do now.

    Keep your tickets, sell them for profit when its sold out in jan

Similar Threads

  1. Replies: 20
    Last Post: 02-01-2012, 10:16 AM
  2. Has Anyone Purchased tickets from an online Broker?
    By Say No To Scalping in forum Passes
    Replies: 32
    Last Post: 02-12-2011, 12:32 PM
  3. Purchased tickets through ebay... fake?
    By psychoticmoose in forum Passes
    Replies: 25
    Last Post: 04-13-2009, 01:18 PM
  4. Single day tickets purchased day of?
    By mhoulden in forum Questions
    Replies: 5
    Last Post: 04-24-2008, 05:04 PM
  5. I just purchased 3 tickets @ Coachella.com
    By jearbear in forum Passes
    Replies: 15
    Last Post: 02-26-2007, 05:11 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •