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Thread: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

  1. #61
    Member yardbird's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    I'm so tempted to do the WK1 teepee but I am OK with WK2.

    I would love to see front gate void all direct link orders.

  2. #62
    Citizen Erased idrive1life's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Yep, sneaky bastard (re: the tiny and defaulting to payment in full option). I typed it slow but sure... and never thought about or saw the timer lol, maybe because I was always only looking for that payment plan option, haha.
    Last edited by idrive1life; 05-16-2014 at 11:24 AM.

  3. #63
    Cult Leader koryp's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Probably the only worse buying experience I had was the 2006 pre In Rainbows Tour. Ended up having to drive cross country to San Diego to see them since that's the only tickets we could score.
    Wow, 12 step meetings at Coachella, who knew? SOBERCHELLA.COM

    I'm a reasonable man, get off my case....

  4. #64

    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    It was strange that I got in W1 within 6 minutes but it took 33 minutes for W2. Maybe they devoted more server space for W1.
    I have been to concerts. I will go to concerts in the future.

  5. #65
    Coachella Junkie Neighborhood Creep's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    610 is the cheapest one on stub hub
    Quote Originally Posted by theklein25 View Post
    When Foster the People played Pumped Up Kicks I freaked the fuck out because I thought that song was long gone

  6. #66
    zeezus amyzzz's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Weekend Two is just as magical as Weekend one except for the grass, foks.
    Quote Originally Posted by guedita View Post
    Because fucking millenials that's what

  7. #67
    Member fakepornotits's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Better weather too i hope!

  8. #68
    Member Archie Bunker's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Basically the programmers were really, really lazy for some reason.

    I don't understand it, because I was looking at the code of the "buy" page and it's fairly complex, so it's not like they just threw it all together in an hour. (Forget the fact, of course, that they've already been doing this for years, and had since January's main sale to keep working on this.)

    Basically, those reddit links worked because the waiting room was incredibly simple. Here was the algorithm:

    1) Put buyer in waiting room, assign them a number
    2) Draw a number randomly. Send buyer with that number to buy page at a predetermined "secret" URL.
    3) Keep repeating #2 until desired number of buyers is hit
    4) When any buyer completes a transaction, auto-log them out and repeat #2

    The problem here is that the "secret" URL is the same for everyone.

    So there's no authentication process for having waited.

    To put it in non-technical terms, say I run a nightclub where you need to give the bouncer a password to get in. In order to get the password, you need to stand in line. Every so often, I randomly go pick someone out of the line (NOT the first person necessarily) and give them the password. All someone would have to do is tell the password to their friends (or post it on the internet), and anyone who hears/sees can skip the line and just give that password to the bouncer and get in.

    So everyone in the long line will end up feeling like chumps for waiting all that time, when all they needed to do was talk to someone who had previously been given the password.

    That's basically what Front Gate did here.

    I hope nobody will ever doubt me again with anything I ever say on this board about any subject. It never ends well when you do that.
    Everybody Wang Chung tonight.

  9. #69
    Member nahuatldream's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    That pay in full/payment plan got me. I'm happy I got my weekend 1 tickets, but in my haste (the page told me tickets were unavailable and was about to buy with shuttle, but then, magically, I was able to add regular tickets and dropped the shuttles), forgot to change the setting since the option wasn't readily visible. You had to scroll back up. I'm sure this was by design. Bastards. Also that direct link business is crap, but more power to them, I guess. Gaming the system.
    Upcoming: 04/11/14-04/13/14 - Coachella Weekend One; 04/18/14-04/20/14 - Coachella Weekend Two; 08/19/14 - NIN/Soundgarden (Isleta Amphitheater - Albuquerque, NM)

  10. #70
    Old Gay Guy gaypalmsprings's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    After 50 minutes, I couldn't get tickets for either weekend. I tried an hour later and only got weekend 2. I guess I will have 2 more tries at weekend 1 (regular sale & locals sale). This is the first time that this has happened to me.

    Quote Originally Posted by SepaGroove View Post
    You shouldn't feel uncool for not going to EDC, you should feel uncool because you are uncool.

  11. #71
    Member Hatinisbad's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    There are definitely issues with the site. It's a hard problem to handle, a burst of load like that, unless it's your full time business. Maybe they need to consider a different service provider. However, it's so much better than Comiccon.

    And thanks to the people on twitter. The Coachella ticket page was dead but I found a link to the frontgate page through Twitter.

  12. #72
    Stage Manager captncrzy's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    What it boils down to is that the onsale and presale have turned into a lottery system like Glastonbury. Glastonbury is just open about it.
    Odi profanum vulgus et arceo. I hate the unholy rabble and keep them away - Horace.
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  13. #73
    Member Archie Bunker's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Also, a lot of people like gaypalmsprings are saying, "This is the first time I haven't been able to buy tickets".

    There's a reason for that.

    Thanks to the direct link BS (especially due to it being posted on Reddit), there was a "fast track" way to get right through, and it ate up the available tickets much faster.

    Had that link not existed, the tickets would have moved at a MUCH slower pace, and would likely still be on sale now.

    It looks like Front Gate has competent coders but very poor system engineering and testing. It is often wrongly assumed that system engineering/testing can be performed by talented coders just as well, but that's a horrible mistake to make. It's like assuming that a great pitcher will also be a great hitter. Two totally different skill sets.

    The system engineer needs to design a system that can both handle a high volume load and design a fair algorithm for what is essentially a random ticket lottery. The tester needs to think like a hacker and see if he can figure out ways to break the system. As you can see, a guy on Reddit posted a super-obvious link that didn't require much technical knowledge to discover.

    If anyone at Front Gate is reading this, I will be glad to consult with you guys and help fix this mess of a system you've got. I don't even need a job -- I voluntarily left my last one in 2003 and consider myself retired, but I will seriously fix this crap if given the chance.
    Everybody Wang Chung tonight.

  14. #74

    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Quote Originally Posted by Archie Bunker View Post


    It looks like Front Gate has competent coders but very poor system engineering and testing. It is often wrongly assumed that system engineering/testing can be performed by talented coders just as well, but that's a horrible mistake to make. It's like assuming that a great pitcher will also be a great hitter. Two totally different skill sets.
    Talented coders are quite often TERRIBLE end point people. They assume too much and rarely go from point A to point B without skipping steps along the way.

  15. #75

    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    I also got the link off twitter. even so, I did burn quite a bit of checkout time waiting to pull GA and Camping passes. I finished with only 2 minutes to spare... so glad I wasn't distracted with the poster offer, I would have bought one otherwise.

  16. #76
    Member Archie Bunker's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Also, for unknown reasons, both the main pages of coachella.com and this forum were coming up with blank white screens for the first 45 minutes or so of the sale.

    That's also inexcusable. I supposed they can say they're disabling the forum in order to give their systems more power, but to white-screen main coachella.com is a horrible blunder. I have to assume this wasn't intentional.
    Everybody Wang Chung tonight.

  17. #77
    Member Archie Bunker's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Quote Originally Posted by subby33 View Post
    Talented coders are quite often TERRIBLE end point people. They assume too much and rarely go from point A to point B without skipping steps along the way.
    EXACTLY.

    Also, they rarely think like the user who will actually be using the site/product. That's why so many websites are so user-unfriendly and perplexing to the average person.
    Everybody Wang Chung tonight.

  18. #78
    Coachella Junkie Miroir Noir's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Hey Archie, quick question bud: were you able to purchase passes for the weekend(s) that you wanted to attend?
    Quote Originally Posted by canexplain View Post
    To you guys I say Wat?????????? Off to ?????? ....... cr****
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    It's hard to argue with that.

  19. #79
    Old Gay Guy gaypalmsprings's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Here's my present to Front Gate...




    And I'm fed up enough, that i am quitting this board until January 2015 when the lineup is announced, to see if it's worth going both weekends. See you on Facebook, though.

    I've got better things to do.

    Quote Originally Posted by SepaGroove View Post
    You shouldn't feel uncool for not going to EDC, you should feel uncool because you are uncool.

  20. #80
    Member ManImCool's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    The EDC Vegas ticket page through flavorus is a billion times better than this frontgate mess. Right when they go on sale, lets say 10, there is no waiting room, the servers can handle all the traffic and the pages load quickly, and when you submit your order they clearly tell you "your order will be processed in the next few days." Your card isn't charged right away, just within days, and then you'll get your email confirmation. I'm no techie when it comes to server stuff but whatever system EDC/flavorus uses, it works great and everyone who wants to buy a ticket the moment they go on sale is able to.
    Why ______________________ ?

    Quote Originally Posted by Coachella FAQ;
    Because.
    2013 Coachella FF Team = Demaryius Targaryen

  21. #81

    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    I went in feeling confident and stress-free since I've done this so many times for various festivals. Turned out to be one of the more annoying Front Gate experiences I've had. Finally got through on my phone after 40 minutes (and I successfully got into the waiting room at 9:56, mind you) and didn't see the option for layaway tickets. Coachella tweeted later that you had to scroll UP to find it (the FUCK, mobile site programmers?) but it was too late and I already paid in full, so I'm going to be very short on funds for the near future. FWIW, I also had 3 browsers running on my laptop. An hour later, not a single one of them was through the waiting room yet.

    As for that Reddit cheat, I'm not going to spew hate on their users since I would've done the same thing if I'd known about it (Coachella forum was down for the first hour), but if Front Gate doesn't fix that shit immediately, they're extremely irresponsible.

  22. #82
    ankle biter guedita's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Quote Originally Posted by gaypalmsprings View Post
    And I'm fed up enough, that i am quitting this board until January 2015 when the lineup is announced, to see if it's worth going both weekends. See you on Facebook, though.
    ...

    7/18: The Field @ The Independent
    8/23-8/24: FYF Fest
    9/24 - 28: Decibel Festival
    10/5: The War on Drugs, Cass McCombs @ The Fillmore
    10/18-19: Treasure Island Music Festival

  23. #83

    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Quote Originally Posted by shotglass75 View Post
    I didn't see a payment plan option anywhere when I purchased tickets using Chrome. Where was it located? I did get tickets but I had to drop $750 to do it. Anyone have similar issues? Anyone know if there is a way to re-instatre a payment plan option for tickets already purchased? Either way, see ya in 2015
    Same here.....there was no payment plan option. I didn't expect to be billed for the full amount. I have emailed them, let's see what happens.
    They heard me singing and they told me to STOP.

  24. #84

    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    It looks like the scalpers came back in force this year after largely sitting last year's presale out.
    I have been to concerts. I will go to concerts in the future.

  25. #85
    Member Archie Bunker's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Quote Originally Posted by Miroir Noir View Post
    Hey Archie, quick question bud: were you able to purchase passes for the weekend(s) that you wanted to attend?
    Yes. I actually lucked into getting through. When I saw the URL of the buy page, I wondered, "Hmmm.. does everyone get a different link?", but the gibberish at the end of the URL seemed to indicate a different code for each user, so I didn't think much of it.

    I couldn't check this forum because it was white-screening at the time.

    Then I checked the forum when it went back up, and someone had posted that identical URL I remembered seeing when I got through, and I just facepalmed really hard.

    Now, you might ask, "If you got tickets, why are you complaining?"

    I am complaining because the system sucks, and I just scratch my head every year (especially this year) at some of the choices they make when putting it together.

    Maybe they should rename the 2015 festival Redditchella, because that's who will be attending Weekend 1.
    Everybody Wang Chung tonight.

  26. #86
    Bambi menikmati's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    I got through for both weekends.

  27. #87
    Member Archie Bunker's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Quote Originally Posted by grichsgang View Post
    It looks like the scalpers came back in force this year after largely sitting last year's presale out.
    Probably the same number of scalpers, but that's not why it sold out so fast. It was the availability of that link, widely publicized on the internet.
    Everybody Wang Chung tonight.

  28. #88
    Coachella Junkie Miroir Noir's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Not for nothing, but everyone does realize that you can log in and purchase all available options for weekend 2 right now, right?

    I mean, the identity of the Foo Fighters' guests will all be spoiled and everything, but it's still pretty much the same thing.
    Quote Originally Posted by canexplain View Post
    To you guys I say Wat?????????? Off to ?????? ....... cr****
    Quote Originally Posted by TomAz View Post
    It's hard to argue with that.

  29. #89
    Bambi menikmati's Avatar
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    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Yeah that link is bullshit. You can't randomize a unique link for each user? That's programming 101.

  30. #90

    Default Re: *** OFFICIAL *** Front Gate FAILURE Thread, Presale 2015 Edition

    Quote Originally Posted by Archie Bunker View Post
    Probably the same number of scalpers, but that's not why it sold out so fast. It was the availability of that link, widely publicized on the internet.
    Not wide enough for this guy, apparently. Thankfully I got in the "old-fashioned" way.
    I have been to concerts. I will go to concerts in the future.

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