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Dear Coachella 2014 Weekend 1 Customer,
As you know, the festival date is fast approaching and fulfillment will begin soon! The deadline date to make any shipping address changes to your Coachella order is February 19th, 2014 . In order to update your shipping address, please visit the Coachella Weekend 1 sign in page. Or, merely hold on tight for your package to arrive if your shipping address has not changed; no further action is required from you!
You will log in to your account, and select 'Order History' on the left hand side of the page. Find the order you'd like to update, and click on 'Order Details'. Then select 'Edit your shipping address' at the bottom of the page. Once you update your shipping address, the changes will only take place after you hit save. You can then send a copy of a new receipt to yourself for your records by clicking on 'Email me a copy.' We cannot update names on any orders.
If you did NOT log in to your Coachella account to purchase tickets, please visit the Coachella Weekend 1 sign in page and enter your email address used on the order, 8-digit Order ID, and the last four digits of the credit card used to purchase under 'Look Up Order.' You will then be presented with your order summary and the option to change your shipping address.
Please note: If any Canada/Mexico or International orders require a shipping address change, you must visit http://support.frontgatetickets.com
or call 888.512.SHOW (7469) for further assistance. A shipping fee may be associated depending on modifications.
Coachella I Front Gate Tickets