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Thread: Reasons Front Gate Tickets is a complete JOKE

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  1. #1
    Member Archie Bunker's Avatar
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    Default Reasons Front Gate Tickets is a complete JOKE

    I can't believe I'm actually wishing for TicketDisaster to eventually take over the Coachella ticket sales.

    Why do I think Front Gate is a complete joke and a terrible solution to sell tickets for this very large and famous music festival? Let me count the ways...

    1) Ticket purchasing isn't first-come-first-serve, but they pretend it is. I opened up three browsers to get on standby to purchase tickets. Browser #1 was opened right away, Browser #2 shortly thereafter, and Browser #3 about 10 minutes later. Guess which one got through? Yup, Browser #3. The other two browsers never made it through to purchase Week 1. Others reported similar experiences (people not getting through after an hour, but friends getting through after 10 minutes at the same time). Obviously they were either randomly picking people off the standby line, or their first-come-first-serve algorithm was messed up big-time.

    2) There was a bug that allowed you to keep purchasing tickets once you got through. After I got my tickets, it plopped me right back at the purchase page (while my other browsers were still waiting on standby!) Others reported the same experience. One of my buddies told me that he actually purchased additional tickets this way.

    3) Their "you are not likely to get through to buy tickets" message was bullshit. Well, at least it was for some. Most people who actually bought tickets got this disheartening message while waiting. Why even demoralize people like this (and make them give up) if it's not true?

    4) There were bugs in the purchase page that sometimes kicked you right back to standby. This happened to me once, and I just managed to buy my tickets for week 1 like a minute before they sold out.

    Time to dump this incompetent company full of Austin hippies and get a ticket provider that can handle the rush to buy tickets for this event.
    Everybody Wang Chung tonight.

  2. #2
    Coachella Junkie nathanfairchild's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    we heard you the first 5 times you said this.
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  3. #3
    Member Archie Bunker's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by nathanfairchild View Post
    we heard you the first 5 times you said this.
    Feel free to point out inaccuracies in anything I said.

    I felt it deserved its own thread, especially since most of the other threads here are simply going to be lame scalping attempts.
    Everybody Wang Chung tonight.

  4. #4
    Pedley Rocks JustSteve's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    jinx.

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    Member euphonicfiend's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by JustSteve View Post
    jinx.
    HEY!
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    Member Jman4321's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Normally I would be annoyed by another complaint thread, but reading it in Archie Bunker's voice has made this one somewhat delightful.
    Quote Originally Posted by HandBanana View Post
    with all the pain in the world and Urban Outfitters sadding the navajo yall should not use the word "scalpers" please increase the peace.

  7. #7
    Member witham's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Yeah I think their handling made the whole process more of an adrenaline rush than it needed to be.
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  8. #8
    Member euphonicfiend's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    I think it would also help if thousands of people did not have multiple browsers open. I mean, I guess you gotta do what you gotta do. I would think it would just make everything slower and more clusterfucked. I was online at 9:58 waiting on the standby page for 40 mins and got what I needed. No multiple browsers or anything.
    “Intellectual growth should commence at birth and cease only at death.” - Albert Einstein
    “Music is a safe kind of high" - Jimi Hendrix
    “Music is the wine that fills the cup of silence.” - Robert Fripp
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  9. #9
    Pedley Rocks JustSteve's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by Archie Bunker View Post
    3) Their "you are not likely to get through to buy tickets" message was bullshit. Well, at least it was for some. Most people who actually bought tickets got this disheartening message while waiting. Why even demoralize people like this (and make them give up) if it's not true?
    maybe it was because of people like you that had multiple browsers open for extended periods of time? ever think of that?

  10. #10
    Member Jman4321's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by JustSteve View Post
    maybe it was because of people like you that had multiple browsers open for extended periods of time? ever think of that?
    Troof.
    Quote Originally Posted by HandBanana View Post
    with all the pain in the world and Urban Outfitters sadding the navajo yall should not use the word "scalpers" please increase the peace.

  11. #11

    Default Re: Reasons Front Gate Tickets is a complete JOKE

    If it wasn't random, people would only open one browser.

  12. #12
    Member euphonicfiend's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by bemerritt View Post
    If it wasn't random, people would only open one browser.
    But where does it state that it is random? how do you know for sure? I think that all the multiple browsers fuck it up some way.
    “Intellectual growth should commence at birth and cease only at death.” - Albert Einstein
    “Music is a safe kind of high" - Jimi Hendrix
    “Music is the wine that fills the cup of silence.” - Robert Fripp
    “Nothing separates the generations more than music. By the time a child is eight or nine, he has developed a passion for his own music that is even stronger than his passions for procrastination and weird clothes.” - Bill Cosby

  13. #13

    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by euphonicfiend View Post
    But where does it state that it is random? how do you know for sure? I think that all the multiple browsers fuck it up some way.
    It is definitely not in order of entering the standby page. There is plenty of proof in the standby page as well as discussions with friends also trying to purchase. I think we all can agree it is a mess and most people saw this frontgate mess coming.

  14. #14
    Coachella Junkie heart cooks brain's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by euphonicfiend View Post
    But where does it state that it is random? how do you know for sure? I think that all the multiple browsers fuck it up some way.
    they do
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    Member ialvarado2's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by euphonicfiend View Post
    But where does it state that it is random? how do you know for sure? I think that all the multiple browsers fuck it up some way.
    They have stated before that it's random. Lokk for FrontGate's facebook page and look at all the hate posts during the 2012 regular sale. They indicated that IT IS random.
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    Member euphonicfiend's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by ialvarado2 View Post
    They have stated before that it's random. Lokk for FrontGate's facebook page and look at all the hate posts during the 2012 regular sale. They indicated that IT IS random.
    Well I must have gotten super lucky. I had one window open, I was on at 10am - Had ticket and camping by 10:30am. Just seems with that the odds would be against me with everyone having multiple windows open vs my lonely one window.
    “Intellectual growth should commence at birth and cease only at death.” - Albert Einstein
    “Music is a safe kind of high" - Jimi Hendrix
    “Music is the wine that fills the cup of silence.” - Robert Fripp
    “Nothing separates the generations more than music. By the time a child is eight or nine, he has developed a passion for his own music that is even stronger than his passions for procrastination and weird clothes.” - Bill Cosby

  17. #17
    old school Goatchella's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by euphonicfiend View Post
    Well I must have gotten super lucky. I had one window open, I was on at 10am - Had ticket and camping by 10:30am. Just seems with that the odds would be against me with everyone having multiple windows open vs my lonely one window.
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  18. #18

    Default Re: Reasons Front Gate Tickets is a complete JOKE

    WHERE THE FUCK WAS PONG!

  19. #19
    old school Goatchella's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    hahahha i want frogger next time..

  20. #20

    Default Re: Reasons Front Gate Tickets is a complete JOKE

    They should make it so you long in before you get into the waiting room. This way there's no reason to have multiple browsers, logging in a second time would prompt you with something like "this account is already in the wait queue, your previous session has been closed" and then automatically kill the old browser, but keeping your spot in the new browser.

  21. #21

    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by alpharuin View Post
    They should make it so you long in before you get into the waiting room. This way there's no reason to have multiple browsers, logging in a second time would prompt you with something like "this account is already in the wait queue, your previous session has been closed" and then automatically kill the old browser, but keeping your spot in the new browser.
    If they go with the same general set up of the sale next year, I hope they implement this.

  22. #22
    old school Stickjohn's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    From another winning thread Archie started:

    Quote Originally Posted by Archie Bunker View Post
    I have never been to Coachella (despite the fact that I've been a member of this board for 5 years), but would like to go next year.

  23. #23
    old school shotglass75's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Nothing like a thread that complains about a ticketing system by someone who actually had luck getting multiple tickets through such ticketing system. You sir, are a fucking Meathead
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  24. #24
    Member Archie Bunker's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by shotglass75 View Post
    Nothing like a thread that complains about a ticketing system by someone who actually had luck getting multiple tickets through such ticketing system. You sir, are a fucking Meathead
    I almost didn't get tickets because their entire system is so flawed.

    Regardless of whether or not I personally succeeded in getting tickets, that doesn't change the fact that Front Gate was a complete mess.

    Saying that I don't have a right to complain if I got tickets is like saying that you don't have the right to complain about eating tainted meat, as long as you didn't get sick.
    Everybody Wang Chung tonight.

  25. #25
    Member Archie Bunker's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by KickerConspiracy View Post
    The "waiting room" is definitely random. In a way, its a feature and not a bug because it trips up ticket brokers who have legions of bots all sync'ed to log in right at 9:59/10:00am. By random choice, it gives fans more of a shot, rather than just taking first-come, first served.

    It seems like we'll only have a few more years before its random lottery like Glastonbury.
    This is a terrible idea, if true.

    It punishes dedicated people who are willing to wait a long time to get tickets, and rewards others who show up at the last minute and luck into tickets.

    If they really want to thwart scalpers and give everyone a random shot, they should have everyone register for a presale lottery and give people the tickets who win. Is that what Glastonbury does? If so, I think that's the best solution.
    Everybody Wang Chung tonight.

  26. #26
    old school sonnyboy11's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by Archie Bunker View Post
    I almost didn't get tickets because their entire system is so flawed.
    How does one "almost" not get tickets? You either got them. Or you didn't. There is no in between. Black/White. Front Gate was fine this year. Not perfect. But ok.
    Last edited by sonnyboy11; 05-21-2012 at 07:39 PM.
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  27. #27
    old school concertgoer's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Seriously
    Don't get me wrong Frontgate is fucking annoying and the random waiting room sucks. Having said that it seems like most of us were able to get tickets today so there's that...

  28. #28
    Member LiquidL's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    They may filter by IP address so opening multiple browsers won't do anything since they would all show the same IP address.
    /techtalk
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  29. #29
    Member aphrael's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    Quote Originally Posted by LiquidL View Post
    They may filter by IP address so opening multiple browsers won't do anything since they would all show the same IP address.
    /techtalk
    Sure.

    But I was doing this from work and had browsers running on multiple different machines - and order did not seem to matter.

    I don't *know*, right, because I haven't seen their code. But the behavior i've seen strongly suggests to me - as a software developer - that they're using a random select rather than a queue.

  30. #30
    Coachella Junkie Ardentbiscuit's Avatar
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    Default Re: Reasons Front Gate Tickets is a complete JOKE

    All ticketing companies suck for one reason or another so there is no reason to complain, you have to get your tickets somehow.

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