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Thread: I've been on hold with Front Gate for about an hour...

  1. #1

    Question I've been on hold with Front Gate for about an hour...

    How long do they usually keep people on hold? Because this is totally ridiculous. Can someone please tell me their e-mail address?

  2. #2
    Coachella Junkie heart cooks brain's Avatar
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    Default Re: I've been on hold with Front Gate for about an hour...

    a friend of mine was on hold for ~40 min last week. stay strong, it's worth it.
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    Member profchaos's Avatar
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    Default Re: I've been on hold with Front Gate for about an hour...

    Cool story bro's.

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    Coachella Junkie Drinkey McDrinkerstein's Avatar
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    Default Re: I've been on hold with Front Gate for about an hour...

    last.fm
    8/23-24/14 FYF Fest - Expo Park //8/25/14 Nine Inch Nails - Hollywood Bowl // 9/6/14 Elvis Costello & Ben Folds - Hollywood Bowl
    9/12-14/14 Riotfest - Humboldt Park, Chicago, IL // 9/18/14 Neutral Milk Hotel - Hollywood Bowl

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    Member fistacuffs's Avatar
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    Default Re: I've been on hold with Front Gate for about an hour...

    Just got my shipping e-mail sent to me this morning. I'm weekend #1 and I'm in Toronto! Scheduled to arrive March 21.

  6. #6

    Default Re: I've been on hold with Front Gate for about an hour...

    Quote Originally Posted by fistacuffs View Post
    Just got my shipping e-mail sent to me this morning. I'm weekend #1 and I'm in Toronto! Scheduled to arrive March 21.
    I don't mean to be a drag, but don't get your hopes up for 3/21...I got an email on 3/5 saying it would arrive 3/6, and I still don't have it. Then I got a 2nd email on 3/13 saying it would arrive 3/14, and it didn't. I'm just 90 miles away from Frontgate's office, and they won't even let me drive there to pick it up in person! I know Dani has said they had some sort of glitch, but I have to say that in over a decade of participating in e-commerce both as a consumer and as a vendor, I honestly don't understand what these people are doing with these packages/labels/tracking #'s. It seems like they're just printing out batches of labels and randomly sending *some* of them out.

    *EDIT* - just checked my tracking info again, and it's showing 'out for delivery', so maybe there is hope after all!
    Last edited by tchuess; 03-15-2012 at 06:36 AM.
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