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Thread: I just got this a hour ago.

  1. #1

    Default I just got this a hour ago.

    Screen Shot 2012-01-14 at 2.28.41 PM.jpg

    Am I being fucked with? is this real life?

  2. #2
    Member
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    Default Re: I just got this a hour ago.

    I liked the way they wrote

    Dear Coahcella Customer....

  3. #3

    Default Re: I just got this a hour ago.

    I know right? I thought it odd too.

  4. #4
    Member
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    Default Re: I just got this a hour ago.

    Looks legit.

    Probably just a staff member who can't spell check

  5. #5

    Default Re: I just got this a hour ago.

    nice congrats

  6. #6
    old school Stickjohn's Avatar
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    Default Re: I just got this a hour ago.

    Give us the background - for starters, did you try to buy Coachella tickets? credit card problems? Did you contact Frontgate with a question?

    edit - looks like you placed an order and your card was charged but you didn't get a confirmation. This is good news for other people that might be in the same boat!
    Last edited by Stickjohn; 01-14-2012 at 01:20 PM.

  7. #7

    Default Re: I just got this a hour ago.

    Yea I tried to any way. My stories like everyone else, at the end I got declined but I was still charged on my AMEX. I never got any email and my account had no purchase orders. So i sent them an email.

  8. #8

    Default Re: I just got this a hour ago.

    This was auto sent to me when I first sent then an email.
    Screen Shot 2012-01-14 at 3.22.28 PM.jpg
    Its all different and the @ isn't the same.

  9. #9
    old school Stickjohn's Avatar
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    Default Re: I just got this a hour ago.

    You know, I think I would forward that second message to support@fgtcustomerservice.com and ask them to verify. Don't give out your credit card info if anyone calls or emails you asking for it just to be safe. Best case it's legit and you get a receipt on Monday. You might not get a response from Frontgate before Monday anyway. Good luck!

  10. #10
    Member Redundant567's Avatar
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    Default Re: I just got this a hour ago.

    I would do what Stickjohn advised. I'm not entirely sure that is legit. The frontgate email address I got my confirmations from was support@fgtcustomerservice.com and had all my order info in it, so I would definitely follow up on that. Basically everyone that had your problem received a big NO from FrontGate that they would get their tickets. Doesn't mean you aren't getting a break, but you need to check on this.
    Coachella 07, 08, 09, 10, 11, 12[1+2], 13[1+2]

  11. #11

    Default Re: I just got this a hour ago.

    I agree guys, thanks!

  12. #12
    Member sandra85's Avatar
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    Default Re: I just got this a hour ago.

    By any chance, have you checked your order history on FrontGate's website? Does it show up at all that you have the order?

  13. #13
    old school Stickjohn's Avatar
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  14. #14

    Default Re: I just got this a hour ago.

    great news! I fell a little bad for making that hitler reaction vid now.

  15. #15
    Member Corona89's Avatar
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    Default Re: I just got this a hour ago.

    How I envy you artie...


    =[

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