This project started a couple of weeks ago because I was fed up with the planned obsolescence of consumer products I was buying. It's ridiculous that a $200 pair of shoes would have a strap break after 7 months, or that an $80 frying pan would lose its non-stick coating from regular use in less than a year and a half. So I decided to start sending letters to the makers of things that broke or were unsatisfactory, and preferably send back the item itself too. I had bits of free time here and there at work, and it was my little way of protesting the disposable nature of our consumer culture.
I made rules:
1. Every claim made in each letter must be true.
2. I only send letters about products that I have used in the last six months.
3. I send at least two positive letters for every one negative letter, to balance out my karmic energy.
This is the thread wherein I will record the results.