Shuttle Passes - were they on presale?

The links from the Shuttle Passes just say "no ticket found" or something... Were they already on sale and now they're not, and we have to wait til the general sale to get them again? Or could we call FrontGate to get shuttle passes? We bought presale for the festival passes but didn't buy shuttle passes at the time b/c we didn't know which hotel we were staying at...

Is also says "Tickets unavailable at this time."

Yes, they should be back on sale at the general sale. They did not sell out.