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View Full Version : Fuck Ticketmaster for not processing my order



Carl Spackler
01-24-2008, 10:38 AM
I was standing right in line on my f.ing computer at 10 am when the tickets were supposed to go on sale. I went through the whole thing and got to the part where I enter my billing information. Well this site refuses to let me sign up for 35 minutes now. I have probably tried 60 times and it continues to say I am not entering a fucking state or phone number. FUCK YOU TICKETMASTER! I work for a god damn internet comapny!!! I know how to fill out a fucking internet form. And then they don't even have a tech guy or customer service person to help me. Why again do we pay these bullshit service fee, because i am not getting any service.

lowfront
01-24-2008, 10:41 AM
maybe call them?

SFChrissy
01-24-2008, 10:41 AM
their site does suck and have been through that nightmare before thankgod it wasn't today...but the site didn't want to accept my original cc I was selecting so had to use the other card on file...thank god I had another one in there or I would be in your boat carl

Courtney
01-24-2008, 10:43 AM
http://www.ticketmaster.com/h/states/cal.html

Contact Info for Ticketmaster California

Customer Service Hours
All hours listed in Pacific time:

Monday-Friday: 9 AM - 9 PM
Saturday: 9 AM - 8 PM
Sunday: 9 AM - 7 PM
Ticketmaster Express*
866-448-7849

Regional Phone Numbers
Bakersfield 661-322-2525
Contra County 925-685-TIXS (8497)
Fresno 559-485-TIXS (8497)
Los Angeles 213-480-3232
Modesto/Stockton 209-551-TIXS (8497)
North Bay 707-528-TIXS (8497)
North Sacramento 530-528-TIXS (8497)
Oakland 510-625-TIXS (8497)
Orange County 714-740-2000
Reno, NV 775-787-TIXS (8497)
Sacramento 916-649-TIXS (8497)
San Diego 619-220-TIXS (8497)
San Francisco/Bay Area 415-421-TIXS (8497)
San Jose 408-998-TIXS (8497)
Simi Valley 805-583-8700

Other Helpful Numbers
Angels Baseball 714-663-9000
LACMA 213-480-7676
LA Dodgers 866-363-4377
LA Kings 213-365-3600
Anaheim Ducks 714-703-2545
Performing Arts 213-365-3500
WNBA hotline 877-WNBA-TIX (962-2849)

TDD (Telecommunications Device for the Deaf)
877-474-4TDD (833)

Retail Locations
Find a retail location near you.

Email
We ask that prior to contacting us via email, that you view our help page for answers to many common questions customers may have. If you are unable to locate an answer to your question once you have viewed an answer, you may visit the Ask a Question tab.

Mailing Address
Ticketmaster
attn. Customer Care
1000 Corporate Landing
Charleston, WV 25311

Still Have Questions?
Answers to many of your questions can be found in the Help section of Ticketmaster.com in FAQs.

*For fast and easy access to event tickets, call Ticketmaster Express at 866-4-IVR-TIX (866-448-7849). This self service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note you will not be able to speak with a Ticketmaster representative using Ticketmaster Express. For information concerning previously purchased tickets or to speak with a representative, please call your local Ticketmaster charge-by-phone number.

SFChrissy
01-24-2008, 10:44 AM
courtney's so resourceful/helpful!!!

Courtney
01-24-2008, 10:46 AM
If you call them and ignore the automated messages, pressing 0 at each prompt, you'll get a live human more quickly :)

Carl Spackler
01-24-2008, 10:46 AM
Courtney thanks for trying but I ahve called like six numbers and talked to like twelve people. I am going to have to pay full price for these. Not the worst thing in the world i jsut wish I wasn't the guy having the meltdown.

orbit
01-24-2008, 10:48 AM
What did those people tell you? Why can't you purchase tickets over the phone?

Courtney
01-24-2008, 10:49 AM
I'm sorry, that's got to be frustrating. Maybe you can ask tessalasset to buy you tickets from the Glasshouse so at least you won't pay the ticketbastard fee on top of the full price? She was offering to do that for people in another thread.

Carl Spackler
01-24-2008, 10:51 AM
I can purchase them over the phone just not for the discounted rate
I really wanted to talk to someone in the tech department so i could figure out the glitch, but according to them they can't transfer me to ticketmaster.com.

Carl Spackler
01-24-2008, 10:52 AM
Thanks for the suggestions Court

SFChrissy
01-24-2008, 10:53 AM
TICKETBASTARDS!!!

Carl Spackler
01-24-2008, 10:55 AM
The fucked up thing is everyone I know isnt having a problem at all. People are loggin in right f.ing now and buying them and I have wasted a hour of my life, not that it is that important, working on this bullshiiiiiiiiiit

SFChrissy
01-24-2008, 10:57 AM
call a friend and bring him/her some snapz...

JustSteve
01-24-2008, 11:57 AM
are you using firefox? i have had problems on some sites with firefox, but when i switch over to internet explorer it magically works.

Carl Spackler
01-24-2008, 12:09 PM
Nope it was internet explorer. One lady tried to tell me that I was too late and all the presales were gone, and then I got 15 IM's that everyone had just got their's they were so happy. It is the site being an ahole

windinsea
01-29-2008, 01:58 AM
Yeah I called Ticketwhacker at 10:00 am Saturday morning, finally got through to a human and all she gave me was attitude. All I asked her is why they weren't selling tickets and she couldn't or wouldn't tell me why. She was such a total bitch! And they charge money for people like this to take your information. Pathetic.

normalone75
01-29-2008, 01:02 PM
ticketmaster is a big bunch of BS.