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Coachella 2014 Advanced Sale Information

THE 2014 ADVANCE SALE HAS ENDED. CHECK BACK IN EARLY 2014 FOR THE UPDATED WEBSITE, LINE UP AND ON SALE INFORMATION.
GENERAL INFO
  • Festival passes are valid for the entire weekend that you purchased.
  • Festival passes are only valid for the weekend you purchased.
  • Wristbands void if tampered or removed.
  • The festival itself is all ages; children age 5 & under are free.
  • Festival passes are limited to 2 per billing address. Anyone that purchases more, either for themselves or for others, are subject to cancellation.
  • Yes that means you can buy two passes.
  • Please note: If you are logged into your account and try to make an additional purchase for friends, even if the new order is under another name, it is subject to cancellation.
  • Original purchaser name can not be changed.
  • Onsite camping is 18 + unless accompanied by parent or legal guardian.
  • Please note, Wristband Registration will be required for 2014 Festival.
  • Please READ the TERMS OF SALE you are agreeing to when purchasing passes HERE or HERE.
  • Once again we will attempt to produce two identical festival weekends. That means same lineup, same art, same place, different people.
  • Camping passes are NON transferable and will ONLY work with the festival pass it is purchased with.
 
  • You must purchase a festival pass in order to purchase a car or tent camping pass.
  • Everyone camping onsite must have a festival pass.
  • Tent/Car camping passes are limited to 1 per order.
  • Companion camping parking passes are limited to 1 per order.
  • All sales are FINAL - No refunds / cancellations or exchanges.
  • DO NOT BUY passes from a 3rd party/Scalper. We won't service, authenticate or support passes purchased from a third party or scalper. We do not assist in any 3rd party transactions.
  • Day parking during the festival is free (9am-2am, no overnight parking).
  • NO RV/Motorhome camping or parking.
  • Travel packages, Safari Tents & Yurts sold exclusively through Valley Music Travel.
  • Please check back in 2014 for complete 2014 festival rules.
  • Prices shown below are what you pay. (International shipping extra)
 

Payment Plan Info

  • Advance sale / payment plan orders are handled exclusively through Front Gate Tickets. WEEKEND 1 SIGN UP | WEEKEND 2 SIGN UP
  • 20% down payment minimum required for purchase.
  • 6 additional monthly payments will be automatically deducted in the beginning of each month July through December 2013 (unless you chose to pay in full).
  • No refunds / cancellations or exchanges.
  • In order to utilize the layaway plan you MUST create a Front Gate Ticket purchase account and be logged in at time of purchase.
  • You may PAY IN FULL if you do not want to use the payment plan.
  • DEFAULT on payments will result in cancellation of your order, loss of deposit and ALL payments made prior to default. NO exceptions. It is 100% YOUR responsibility to manage your payment plan. Please pay attention to your bank and credit card statements to make sure your payment is deducted each month. You will have a 10 day grace period each month. If your payment is not made in full by the 10th day after the initial charge is run your order WILL BE CANCELLED and you will forfeit all monies paid up to that point to offset your default.
  • The advance sale is the only opportunity to participate in the payment plan option.

EXAMPLE PAYMENT PLAN SCHEDULE FOR 1 GA PASS $349

  • 20% Down Payment in May 2013 = $69.80
  • First Week of July - $48.86
  • First Week of August - $48.86
  • First Week of September - $45.37
  • First Week of October - $45.37
  • First Week of November - $45.37
  • First Week of December - $45.37

Getting Your Passes (Shipping / Will Call)

  • Details regarding shipping/delivery/will call will be posted on the 2014 version of Coachella.com
  • Orders will NOT ship to P.O. Boxes.
  • A physical shipping address is required.
  • Orders being delivered/shipped will require a signature for delivery.
  • Orders will not be re-shipped / shipped twice under any circumstances.
  • Orders unable to be delivered under any circumstances (lost/stolen) will be required to be picked up at will call.
  • Photo ID & credit card used for purchase are required for will call pick up.
  • $20 additional for Canada/Mexico shipping.
  • $25 additional for all other International shipping.
  • International customers will have option to choose will call at time of purchase.
  • ONE commemorative wristband box per ORDER* (Not per wristband).

Festival Pass Info / Types of Passes for Sale

  • GA FESTIVAL PASS $349
    Allows entrance into the venue & day parking lots. May visit camping areas. (+ additional charge for international shipping)
  • GA FESTIVAL PASS/SHUTTLE COMBO $409
    Allows entrance into the venue & day parking lots. May visit camping areas. Ride Anywhere Shuttle pass included (+additional charge for international shipping)
  • CAR CAMPING $85  | WEEKEND 1 SOLD OUT
    Camp on a 10x15 spot. Everyone camping in your spot will need a festival pass. This pass also includes 1 overnight parking spot for the weekend in an adjacent lot (no vehicle ins/outs). This pass is NON transferable and will only be valid when used with a festival pass it was originally purchased with.
  • TENT CAMPING $85 | WEEKEND 1 SOLD OUT
    Camp on a 10x15 spot. Everyone camping in your spot will need a festival pass. This pass also includes 1 overnight parking spot for the weekend in an adjacent lot (no vehicle ins/outs). This pass is NON transferable and will only be valid when used with a festival pass it was originally purchased with.
  • COMPANION CAMPING PARKING $30
    This pass is for 1 overnight parking spot for the weekend for an additional car of people that are planning to camp with you.(no vehicle ins/outs). Limit one per order. There is no other overnight parking at the festival. No camping in this lot.
  • VIP PARKING $150
    VIP Parking is sold separately and located adjacent to the festival grounds. Everyone arriving in the car must also be wearing their VIP festival pass in order to access the VIP parking lot. GA wristbands will NOT be allowed to enter the VIP parking area. The VIP lot is only open on festival days from 9am-2am. No overnight parking or camping in this lot (no vehicle ins/outs).
  • ANY LINE ANYTIME SHUTTLE PASS $60
    Shuttle pass good all 3 festival days on ANY Coachella shuttle line during shuttle operating hours. This pass will allow you the flexibility to ride from any shuttle stop to and from the festival. You will never have to worry about changing your shuttle stop, or shuttle pass.
    More info HERE
  • STEP BY STEP ORDERING INSTRUCTIONS
    Get step by step ordering instructions HERE
  • VIP FESTIVAL PASS $799
    There are a limited number of VIP passes available for purchase. A VIP festival pass allows access into the venue, day parking lots and the TWO venue VIP areas. May also visit camping areas. The main VIP area is located adjacent to the main stage (under white peaked tents) and consists of shaded areas, picnic tables, couches, extra restrooms, food & beverage vendors and a full cash bar. The second VIP area is located directly next to the Sahara tent in the beautiful Rose Garden complete with seating, extra restrooms, food & beverage vendors, full cash bar, a spectacular view and thousands of roses.
    VIP Parking is sold SEPARATELY.
    ( +additional charge for international shipping)
  • LAKE ELDORADO TEE PEE (2 person) $2200
    Secluded onsite camping area includes separate check-in location. Spot includes a fully pitched and "ready to go" kick ass tee pee style tent with 16 foot diameter equipped with 2 cots, 2 sleeping bags, and 2 pillows. Price INCLUDES 2 GA festival passes. Also includes 1 overnight parking spot for the weekend in an adjacent lot (no vehicle ins/outs) (+ additional charge for international shipping)
  • LAKE ELDORADO TEE PEE VIP (2 person) $3100
    Secluded onsite camping area includes separate check-in location. Spots include a fully pitched and "ready to go" kick ass tee pee style tent with a 16 foot diameter equipped with 2 cots, 2 sleeping bags, and 2 pillows. Price INCLUDES 2 VIP festival passes. Also includes 1 overnight parking spot for the weekend in an adjacent lot (no vehicle ins/outs) (+ additional charge for international shipping)
  • SAFARI TENT (2 person) $6500
    Exclusive secluded area includes offsite private check-in, fully furnished Shakir style tents w/air conditioning, restrooms & showers, free adjacent private parking lot, gear drop off area, breakfast/late night snacks, onsite concierge, dedicated security/secure fence lines, outdoor chairs, shade tents, outdoor lighting, games and more. Choose 1 or 2 Queen Beds or as a Lounge with ample seating. Price INCLUDES 2 *Safari Guest Passes. *These passes grant you access to the VIP areas, shuttles to/from your tent into the venue and the most exclusive access available to attendees. Safari tents are sold exclusively through Valley Music Travel

FAQs

Advance Sale

This is my first time buying festival passes. Is there anything I can do to streamline the process?

Please visit the WEEKEND 1 SIGN UP PAGE or THE WEEKEND 2 SIGN UP PAGE to create your purchase account before passes go on sale. This will make your check out process easier and is the only way to choose the payment plan option when ordering.

Can I use a debit card for purchase?

If you are using a debit card, make sure you know your daily withdrawal limit. If you exceed that amount your card may be rejected and order lost. Contact your bank to inquire about your debit card limit. We recommend using an actual credit card, not a debit card.

Can I order passes via phone?

Sure, though it will be difficult to get through on the day passes go on sale.
9-9 CST Mon-Sat
888-512-SHOW

How do I contact the ticketing company, Front Gate Tickets?

http://support.frontgatetickets.com

9-9 CST Mon-Sat

Do I need two front gate accounts to be able to purchase passes for both weekends?

Yes, you need an account for each weekend. You may use the same email address for both.

I see a charge pending on my card but I never got confirmation on my passes. Do I have passes?

Your bank may put a hold on your credit card even if your order did not go through. Please contact Front Gate ASAP to inquire about the status of your order. 888-512-SHOW

What if my room mate and I both want to buy a pair of passes and have the same billing address?

As long as the two orders have two different names and two different credit cards, the same billing address will be ok in this situation. Also, you’d each have to order on your own Front Gate ticket purchase account.

There are more than two of us in my family, how can we get around this billing address thing?

As long as the two orders have two different names and two different credit cards, the same billing address will be ok in this situation. For example: Mom buys 2 with her visa and Dad buys 2 with his mastercard. Mom and Dad must each order on their own Front Gate ticket purchase account.

Can I buy 2 passes for each weekend?

Sure, they will need to be 2 separate orders that you place and will be shipped separately.

Can I use the festival passes for either weekend?

No, they are only good for the dates of the weekend you purchase.

Can we buy festival passes for both weekends?

Sure, they will need to be 2 separate orders that you place and will be shipped separately.

When will I receive my passes?

Details will be posted on the 2014 version of Coachella.com. Please check back in 2014.

Are there single day passes?

Only if you buy a festival pass and decide to attend just one day.

Can I share my festival pass?

No. It’s void once removed. It can only be used by one person.

I am traveling from abroad and am worried I won't get my passes in the mail.

International customers will have the option to select “WILL CALL” on the ‘delivery’ page. Will call will be at an offsite location near the festival.

Does a festival pass include a Car or Tent camping spot?

No, camping spots are sold separately and you must purchase a festival pass in order to be able to purchase a camping spot.
You do not need to purchase a camping spot if you are staying with your friend in their camping spot.

 

Does a VIP pass come with VIP parking?

No, VIP parking is sold separately.

What does a VIP pass come with?

There are a limited number of VIP passes available for purchase. A VIP festival pass allows access into the venue & day parking lots and into the venue VIP areas. The main VIP area is located adjacent to the main stage (under white peaked tents) and consists of shaded areas, picnic tables, couches, extra restrooms, food & beverage vendors and a full cash bar. The second VIP area is located directly next to the Sahara tent in the beautiful Rose Garden complete with seating, extra restrooms, food & beverage vendors, full cash bar, a spectacular view and thousands of roses.

I MISSED THE ADVANCE SALE!!!!!. When do the rest of the passes go on sale?

Anything we have left will go on sale when the line up comes out next year. Check back later. Fingers crossed!

Are hotel packages available? (Shuttle/Hotel/Passes Etc)

Yes, please contact Valley Music Travel to inquire. http://valleymusictravel.com/coachella.php

When is the line up being announced?

Not for a while, your patience is appreciated.

How do I update my shipping address?

WEEKEND 1 LOG IN WEEKEND 2 LOG IN
Please log in to your account, and select ‘Order History’ on the left hand side of the page. Find the order you’d like to update, and click on the order details. You will be able to select ‘Edit your shipping address’ at the bottom of the page. Once you update your shipping address, the changes will take place after you hit save. You can then send a copy of a new receipt to yourself for your records by clicking on ‘E-mail me a copy.’ We can not update names on the order.

If you DON’T have a Front Gate ticket purchase account and did NOT sign in to it during checkout: Please go to the link of the weekend that you purchased. Under Look Up Order you will be able to input your e-mail address, Order ID and the last 4 digits of the credit card used to purchase to retrieve your order and update your shipping address.

How do I contact Valley Music Travel to check on my Travel Package?

General Inquiries: 1.888.833.1031

Where do I / How can I log into my Front Gate layaway / purchase account?
Where can I update my credit card on file for my layaway payments?

Go log into your account (links below), click on “my account”, scroll down to “stored credit card”, update it, “save changes”. Maybe log out and log back in to make sure it saved. You should be good to go. Or just call front gate tickets and do it over the phone. WEEKEND 1 HERE
Or WEEKEND 2 HERE

How can I update my shipping address for my layaway order?

To inquire, please contact the ticketing company, front gate.
888-512-SHOW
http://support.frontgatetickets.com/
9-9 CST Mon-Sat

I have a ton more questions about everything, where can I find the information?

Coachella.com will have most of the information you are looking for. We recommend you wait until the 2014 website launches for the most up to date information since some things do change from year to year. You can still get a general overall idea by looking at the rest of the 2013 website in the meantime.

Camping Details

All onsite camping is 18+ over (unless accompanied by your parent/legal guardian).

Camping is open Thursday at 9am through Monday at noon either weekend. Cars can check in at 9am on Thursday until 2am and starting at 9am Fri-Sun (until 11PM). 24 hours for pedestrians parking in companion camping parking and walking over to camp spots. Please plan your arrival times accordingly.

Everyone camping on site must also have a festival pass. Camping for the festival opens on Thursday and closes on Monday for each weekend. There is no camping between the two weekends. If you are camping and attending both weekends you will be required to leave after weekend 1 and come back for weekend 2.

Camping passes are NON transferable. You will NOT be able to purchase a camping pass without purchasing a festival pass. Please keep this in mind when planning your purchase. Camping passes will ONLY work with the festival pass it was purchased with.

Car camping spots are 10x30 and REQUIRE a car parked in each spot. (NO vehicle ins/outs). You can have as many people camp in your spot as you can comfortably fit, however if you require overnight parking for an additional car you MUST purchase a car companion parking pass for the separate overnight companion parking lot. Those are only available to purchase with a festival or camping pass and are limited to 1 per person. There is NO additional overnight parking available.

Tent camping spots are 10x15 and come with one tent camping parking spot (NO vehicle ins/outs). You can have as many people camp in your spot as you can comfortably fit, however if you require overnight parking for an additional car you MUST purchase a tent companion parking pass. These are only available to purchase with a festival or tent camping pass and are limited to 1 per person. There is NO additional overnight parking.

2014 Lake Eldorado spots include a fully pitched and "ready to go" kick ass Tee Pee with two cots. Each cot comes with a sleeping bag and pillow which are yours to keep or to donate to charity. Each reservation will also come with one designated parking spot in the adjacent lot (NO vehicle ins/outs). 2014 Lake Eldorado purchases includes festival passes. If you require overnight parking for an additional car you MUST purchase a car companion parking pass for the separate overnight companion parking lot. These are only available to purchase with a festival or camping pass and are limited to 1 per order. There is NO additional overnight parking.

Please note there is NO RV/Motorhome camping or parking at Coachella.

All the rest of the 2014 onsite camping details, information and amenities will be posted on the 2014 version of Coachella.com. Please check back in 2014.

Travel Package Info

  • Travel Packages are available for both Coachella weekends and sold exclusively through Valley Music Travel. You will have the option to pay in full for your travel package or use the convenient payment plan option. The Valley Music Travel payment plan will charge 20% upon purchase, 30% 1st week of August, 30% 1st week of October, 20% 1st week of December.
  • 3 Nights at the Hotel of your choice.
  • Accommodations for two (2) or four (4) people based on your selection. Please note, 4 person packages are 4 people in 1 room with 2 double beds. If you would like to have 4 people in 2 rooms, purchase (2) 2 person packages at the same hotel. 3-day General Admission Passes or 3-day VIP Passes based on your selection.
  • Minimum age for all travel packages is 18+
    Shuttle Transportation all weekend between the hotel and festival site.
  • Shuttles will run from the shuttle stops to the festival site Friday, Saturday, and Sunday from 11 AM until 8 PM Each day. Service from the festival site will be on Friday, Saturday, and Sunday from 12 PM until 60 minutes after music ends each night.
  • You will pick up your passes, shuttle passes and other pertinent documentation at the hotel upon check in.
  • All hotel taxes included.
  • You will need a credit or debit card to check into the hotel when you arrive. This credit or debit card will be used to pay for any incidental charges or damages to the room. (This does not need to be the same card used to purchase your package)
  • To upgrade your Travel Package to a 4 night package you can add Thursday night 4/10 or 4/17 during the purchase process.
  • 3 Nights VIP Details: VIP Coachella tickets gain you access to the VIP Lounge and shade tents with a Full VIP only bar. Also included are exclusive food vendors, comfort stations and a great view of the main stage!

For more info on all travel packages and shuttles please call Guest Relations at 1.888.833.1031 or info@valleymusictravel.com