Please visit http://coachella-weekend1.frontgatetickets.com/ or http://coachella-weekend2.frontgatetickets.com/ to create your purchase account in advance of the onsale. This will make your check out process easier. This is where you can purchase tickets when the sale starts.
If you are using a debit card, make sure you know your daily withdrawal limit. If you exceed that amount your card may be rejected and order lost. Contact your bank to inquire about your debit card limit. We recommend using an actual credit card, not a debit card.
Yes, you need an account for each weekend. You may use the same email address for both.
Your bank may put a hold on your credit card even if you’re order did not go through. Please contact Front Gate ASAP to inquire about the status of your order. 888-512-SHOW
As long as the two orders have two different names and two different credit cards, the same billing address will be ok in this situation.
As long as the two orders have two different names and two different credit cards, the same billing address will be ok in this situation. For example: Mom buys 2 with her visa and Dad buys 2 with his mastercard.
Yes. You will have to place separate orders.
No, they are only good for the dates of the weekend you purchase.
Sure, they will be 2 separate orders that you place and will be shipped separately.
Festival passes should be mailed out in March 2013.
International customers will have the option to select “WILL CALL” on the “delivery” page. Will call will be at an offsite location near the festival.
No, camping passes are sold separately but you must purchase a festival pass in order to purchase a camping pass.
No, VIP parking is sold separately.
The remaining passes will be going on sale once the line up is announced. There is no specific date yet.
Yes, please contact Valley Music Travel to inquire. http://valleymusictravel.com/coachella.php
Not for a while, your patience is appreciated.
By Phone: 888-512-SHOW
By Email: support@fgtcustomerservice.com 9-9 CST Mon-Sat
General Inquiries: 1.888.833.1031
http://coachella-weekend1.frontgatetickets.com/signin.php
Or http://coachella-weekend2.frontgatetickets.com/signin.php
http://coachella-weekend1.frontgatetickets.com/signin.php
Or http://coachella-weekend2.frontgatetickets.com/signin.php
To inquire, please contact the ticketing company, front gate.
888-512-SHOW
support@fgtcustomerservice.com
http://www.frontgatetickets.com/support/faq/#1
9-9 CST Mon-Sat
All onsite camping is 18 + over (unless accompanied by your parent/legal guardian).
Camping is open Thursday at 8am through Monday at noon either weekend. Cars can check in at 9am on Thursday until 2am and starting at 9am FRI-Sun (until 11PM). 24 hours for pedestrians parking in companion parking and walking over to camp spots. Please plan your arrival times accordingly.
Everyone camping on site must also have a festival pass. Camping for the festival opens on Thursday and closes on Monday for each weekend. There is no camping between the two weekends. If you are camping and attending both weekends you will be required to leave after weekend one and come back for weekend 2.
Camping passes are NON transferable. You will NOT be able to purchase a camping pass without purchasing a festival pass. Please keep this in mind when planning your purchase. The person arriving first to get the camping spot must be the one who purchased the spot.
Car camping spots are 10x30 and require a car parked in each spot. You can have as many people camp in your spot as you can comfortably fit, however if you require overnight parking for an additional car you MUST purchase a car companion parking pass for the separate overnight companion parking lot. These are only available to purchase with a festival or camping pass and are limited to 1 per person. There is NO additional overnight parking available.
Tent camping spots are 10x15 and come with one tent camping parking spot. You can have as many people camp in your spot as you can comfortably fit, however if you require overnight parking for an additional car you MUST purchase a tent companion parking pass. These are only available to purchase with a festival or tent camping pass and are limited to 1 per person. There is NO additional overnight parking.
2013 Lake Eldorado spots include either a fully pitched and "ready to go" 12x14 foot safari-styled tent equipped with four cots OR a kick ass Tee Pee with two cots. Each cot comes with a sleeping bag and pillow, which are yours to keep or to donate to charity. Each reservation will also come with one designated parking spot in the adjacent lot. 2013 El Dorado purchase includes festival passes. If you require overnight parking for an additional car you MUST purchase a car companion parking pass for the separate overnight companion parking lot. These are only available to purchase with a festival or camping pass and are limited to 1 per order. There is NO additional overnight parking.
Please note, there is NO RV/Motorhome camping or parking at Coachella.
Travel Packages are available for both Coachella weekends and sold exclusively through Valley Music Travel.
You will have the option to pay in full for your travel package or use our convenient payment plan option. The payment plan will charge 20% upon purchase, 30% August 1st, 30% October 1st, 20% January 1st.
3 Nights VIP Details: VIP Coachella tickets gain you access to the VIP Lounge and shade tents with a Full VIP only bar. Also included are exclusive food vendors, comfort stations and a great view of main stage!
For more info on all travel packages and shuttles please call Guest Relations at 1.888.833.1031 or info@valleymusictravel.com
What if I have more unanswered questions?
More complete FAQ information will be announced with the line up, until then you can reach us at
info@coachella.com